- Welcome to Blue Moon RV Repair
- Office Hours: 8:00am - 5:00pm
What do we mean by superhero? Obviously, our team cannot leap tall buildings or lift RV’s one handed. We also understand that what we do is not on the same level as those rare individuals who make great personal sacrifices for others. What we mean is that our team is carefully selected and developed to create what we call superhero capital. They are our biggest asset. Our people have unique and extraordinary abilities. They are also wired to help those in need. They are not your average employee. They insist on the best from themselves, operate with integrity, and are fiercely loyal. It is insufficient for them to just be, “good enough.”
At Blue Moon RV we do hiring and training differently. Every one of us has worked elsewhere. Those experiences, both good and bad, have been vital in informing us as to what employees want in leadership, training, and culture. We also get valuable feedback from the people we interview about their experience. The most important part is that our objective must be about more than making a profit. We are a service company. Without employees that are trained, empowered, and encouraged to live out our ethos of helping RV owners, we would not be successful. But it does not stop there. We work together to build each other up and push each other forward. This unites us in a vision that is bigger than punching a clock.
We have operated a United States Department of Labor Industry Recognized Apprentice program 2020-TX-78777 for 4 years. If you are interested in becoming an RV technician, you could spend thousands of dollars to get a certificate from a school, but why? We hire full-time employees, pay them a wage, mentor them and train them. If training is out of state, we pay wages, travel, and accommodations. We proudly boast of having the first RV technician apprentice graduate in the state of Texas. Our program is designed to turn out the industry’s top experts. Apprentices advance through four levels. Jaxon had over four thousand hands-on hours and every product certification available. He is now a Master/Mentor.
RV technicians at Blue Moon RV are the ultimate zombie apocalypse team member. They have expertise in the following areas:
Power generation, advanced electrical, plumbing, structural, collision repair, hydraulics, entertainment systems, solar, inverters, leveling, trailer suspension, metal fabrication and HVAC. On any given day they may work on any of the below types of builds.
Apprenticeship has been used for centuries to teach relevant job skills. Unlike a typical job, apprentices train for a career. Not all careers start in college. Our program was built out over 4 years based on what job skills, knowledge, and expertise a modern RV technician will need to address any repair. If we began having more jobs with a specific scope of work, we built training for it. This means ALL the skills trained are relevant and based directly off what we see every day as an RV repair shop. Once an apprentice graduates, they can stay on at Blue Moon RV or use their training to work elsewhere. Most of them stay on. Our program training is facilitated using the following.
Blue Moon Mobile RV’s United States Department of Labor Industry Recognized Apprentice program 2020-TX-78777 advancement is measured and compensated based on completion of training components and achievement of hands-on thresholds. For example:
Cummins Onan Generator certification (earns a $1.00/hour pay raise)
The program consists of a minimum of 1556 hands-on hours. Most apprentices earn far more than the minimum number of hands-on hours needed. Due to the level of mastery, we are expected to achieve, the length of the program from total novice to completion is 3-4 years. There are no shortcuts when you are making diamonds. Mastery takes time. This is why a paid apprenticeship is ideal. Could you imagine paying for 3-4 years of training? With apprenticeship, you are learning, earning and progressing toward a career goal at the same time.
Mentors- Our mentors work double duty. They perform Master level repairs and have an assigned apprentice they are passing their skill set to. They are also involved in the mentor committee which is active in the screening process and build out of the training components. While this sounds demanding, they find it rewarding to give a career start to the next generation.
Apprentices-From those who have almost no knowledge of RVs to those that have had exposure as a technician but need documented training to cement and certify their abilities, this is the future generation of technicians in the making. Our training material begins with skills as fundamental as tools and safety. More advanced components include metal fabrication, writing estimates, and basement and dash AC.
Master Technicians (mobile or shop)- These technician roles serve our clients and work primarily on repair. They possess the training and certifications of a Master but do not mentor. Not every Master is a good mentor. They may be excellent technicians but prefer and excel at working solo. This can be a career goal of an apprentice or a new hire with the needed experience and training.
Support staff
Service- The more technicians, the more service support staff needed. To be the best we insist on being the best in every area. Service advisors and client relations staff require individuals with excellent organizational, logistical and soft skills to facilitate and communicate client repairs.
Parts- When repairs are needed it always requires parts. Being able to source and find the correct part is an under-appreciated skill. It is critical for being able to achieve repairs in record time.
Administrative support-With a DOL apprentice program and full-time repair business, the administrative load is extensive. Our course contents are always growing. That means building out the training, scheduling destination trainings flights, car rentals and hotels. It also involves keeping records necessary for the USDOL.
We are a close knit and casual work environment. We usually spend time together even outside of work hours. We help each other out when needed. We take our commitment to our standards of expertise very seriously but also try and make it fun. We work hard. Our technicians work rain or shine, hot or cold, and most of the time in some variation of a yoga pose to achieve a repair. There are typical shop hazards, heavy lifting, jobs at height and in close spaces and if you don’t have callouses- you will get them. Our work is deadline oriented and fast paced. You are guaranteed to never have a boring day. Our clients usually have plans and need their RV back fixed and ready to adventure. They trust us to advise them on repairs that can be costly, we hold ourselves to a high standard to be worthy of their trust.
Benefits
This is just the start! If you like getting your hands dirty, give us a call. To talk about career opportunities, call (972) 210-2354 or email Abby!
What do we mean by superhero? Obviously, our team cannot leap tall buildings or lift RV’s one handed. We also understand that what we do is not on the same level as those rare individuals who make great personal sacrifices for others. What we mean is that our team is carefully selected and developed to create what we call superhero capital. They are our biggest asset. Our people have unique and extraordinary abilities. They are also wired to help those in need. They are not your average employee. They insist on the best from themselves, operate with integrity, and are fiercely loyal. It is insufficient for them to just be, “good enough.”
Excellent RV technicians are hard to come by. That’s why we value these members of our team at Blue Moon Mobile RV. If you’re looking for a job as a technician in Carrollton, TX, we encourage you to check out our available careers. Find out if we’re a good fit for you!
An RV technician faces unique challenges every day in the workplace. Most of those challenges involve diagnosing, inspecting, repairing, or even overhauling recreational vehicles and travel trailers. Some RV technicians specialize in certain areas, such as gas, electrical, hydraulic, plumbing, or chassis and towing systems. Many work repairing generators, interior components, and appliances.
As one of the fastest-growing and most in-demand career fields, RV technicians out-earn their peers in other trades. In fact, USRV master technicians are among the highest-paid technicians in the trades out there.
Don’t let our friendly, casual work environment fool you. We take our jobs very seriously. We work hard to uphold our commitments to our customers and to all our employees.
As an RV technician at Blue Moon Mobile RV, you'll get a safe workplace that’s free from unnecessary distractions, and you’ll work with a great team that includes a shop foreman, apprentices, and other RV techs. Some workplace hazards are inherent because you’ll likely be working with fuel, liquids, and other run-of-the-mill shop hazards.
You’ll be working with your hands from day one. You may have to reach, stoop, kneel, crouch, or crawl. You might have to work in a confined space.
You need good manual dexterity and balance, and you may have to work at heights of up to 20 feet. You’ll be exposed to Texas weather, and you’ll be expected to work Monday through Friday from 8:00 AM to 5:00 PM.
USRV master technicians out-earn many other skilled trade workers. In fact, they’re part of a fast-growing, highly paid trade that isn’t going anywhere any time soon. On average, a USRV master technician makes nearly $70,000 per year.
Beyond pay, you get other benefits at Blue Moon Mobile RV. This includes a 401k plan, medical insurance, a gas allowance, a work cell phone, auto parts discounts, and snacks while you’re at work. We provide you with all the work swag you can handle, and you get to wear all our casual gear to work.
At Blue Moon Mobile RV, we offer hands-on learning opportunities. We’ll train you while you build your career. Just join the exciting USRV technician apprenticeship program at Blue Moon Mobile RV. This is a paid program from the Department of Labor (DOL # 2020-TX-78777). You’ll get classroom experience and intensive hands-on exposure all while working alongside a USRV master technician. When you’re done, you can become a USRV technician and be part of a rapidly growing industry.
Get started with your training today. If you join our apprenticeship program, we’ll match you with a master-level mentor. You have to receive your factory certifications first, and then as you complete training, you receive automatic and pre-set pay increases. So, for example, if you complete an online Cummins generator certification, you’ll get paired with a mentor for intense, hands-on work. You even get paid for the training!
Is this program a good choice for you? Keep reading to learn more.
A USRV technician apprentice works in a fast-paced environment where there’s little room for error. Our apprentices thrive on learning from our factory-trained expert mentors to examine, troubleshoot, and diagnose service and maintenance issues with:
USRV apprentices will only be expected to complete repairs they have been trained to do. Each USRV technician apprentice’s progress, certifications, and scope of skills are tracked, and repair work is assigned based on technician qualifications.
As a USRV apprentice, you’ll be responsible for factory training, weekly classroom work, and app-driven training. You will apply that knowledge with the help of your mentor to diagnose problems using facts obtained from customer complaints, proper troubleshooting pathways, and factory-recommended repairs or maintenance. It is the goal of each USRV apprentice to become a mentor/master USRV technician.
Your duties may include the following depending on your established skills:
*Certification required
When you work as an RV technician apprentice, you can expect a professional, employee-centric, and safe workplace. That’s our obligation to you, and we take it very seriously. Most importantly you will be joining a team of positive and hardworking individuals.
The one thing all potential hires need is a strong work ethic, a positive attitude, and a nonnegotiable insistence to do the right thing. You can expect to work indoors and outdoors in Texas weather. You may have to drive on the lot, and you’ll typically work Monday through Friday from 8:00 AM to 5:00 PM.
Your training will be ongoing. The level of your mastery will increase, but there is always more to learn. Standard workplace hazards that are common to RV repair shops exist, such as chemicals, biohazards, and working at heights and in small places.
Our apprentices dress in several company-supplied uniform options and work in a friendly, fast-paced environment. We provide great benefits, including 401k plans, medical insurance, gas allowance, cell phones, auto parts discounts, and more.
We choose our apprentices very carefully because many of them continue to work with us for years after learning the trade. We expect our apprentices to not only demonstrate the ability to be a solid employee but to also champion their own learning while striving to add value to Blue Moon Mobile RV.
In working closely with their mentor, they will be required to perform quality and timely work, provide daily documentation, show up to work on time (every time), identify parts, test out their work after making repairs, and check out with our service manager before leaving at the end of the day.
While early on it is understood, and expected, that new pairings between apprentices and mentors may initially slow down work, it should be the goal of the apprentice to anticipate and assist the mentor to provide a return on the training to Blue Moon Mobile RV.
We also expect them to keep the workspaces clean and organized, attend and be prepared for trainings, assist around the workplace, and maintain the required propane certification and forklift certification.
Each apprentice’s skills and certifications are tracked monthly on their team portal for full transparency. Many components include an automatic pay raise once classroom and hands-on goals are achieved.
Quarterly, we provide job-based performance reviews on every employee for more formal feedback. Daily, mentors will work with USRV apprentices to build skills, gain knowledge, and provide in-the-moment feedback.
The apprentice committee meets every other month to address needs, changes, and improvements to the program. We also use this time to discuss how to better meet the needs of our apprentices.
An apprenticeship is a way for people to gain the skills they need to become experts in their fields. Employers like Blue Moon Mobile RV help develop you into a USRV master technician while you obtain paid work experience, classroom instruction, and a nationally recognized credential. You’ll earn competitive wages from day one.
Statistically, 94% of apprentices who complete an apprenticeship retain employment and earn higher-than-average annual salaries. Completing an apprenticeship is the best way to jumpstart your career because you work and learn at the same time. As you gain workplace-relevant skills through on-the-job training, you’re also connecting with mentors who can help you advance your career.
Our self-paced apprenticeship program means that you largely determine how long it takes to become a technician. The amount of hands-on experience you can log varies depending on customer demand and season. There is less hands-on time in winter. If the apprentice continues to advance in their classroom and app training, they can be assigned to help on a wider variety of jobs.
Basically, the apprentice largely drives the timeframe. Most of our past apprentices advance one level per year. We are continually working on how to teach more effectively to speed up the learning curve.
We welcome and encourage veterans to apply for our DOL apprenticeship. Our program is tuition-free, which means you don’t have to use your GI Bill to pay for it. In fact, we pay you. You can retain your GI Bill. Even better, because we have a Department of Labor apprenticeship, you may be eligible for the United States Military Apprenticeship Program (USMAP) while you’re still serving on active duty. That way, you can set yourself up for success when you leave the military’s ranks.
What do we mean by superhero? Obviously, our team cannot leap tall buildings or lift RV’s one handed. We also understand that what we do is not on the same level as those rare individuals who make great personal sacrifices for others. What we mean is that our team is carefully selected and developed to create what we call superhero capital. They are our biggest asset. Our people have unique and extraordinary abilities. They are also wired to help those in need. They are not your average employee. They insist on the best from themselves, operate with integrity, and are fiercely loyal. It is insufficient for them to just be, “good enough.”
