Yes. Blue Moon Mobile RV provides licensed and insured in-shop service in Carrollton, TX, plus mobile service across DFW when the repair is appropriate for on-site work.

We handle maintenance, generators, slide repairs, AC systems, batteries, solar, refrigeration, awnings, plumbing and wastewater systems, electrical diagnostics, leveling systems, suspension, roof replacements, and more.

Absolutely. We regularly work with insurance companies and support collision, hail, wind, rat, and blowout claims while restoring your coach correctly.

Yes. We service commercial mobile operations including medical buses, food trucks, command units, response units, trailers, and other fleet applications where uptime is critical.

Yes. We offer secure, paved, CCTV-monitored storage with 24/7 access for storage clients, helping reduce extra transport and mobile-service logistics.

No. To protect repair quality and warranty coverage, we do not install customer-supplied parts. If you need a specific part, our team can source it through legitimate suppliers.

Yes. Visit our financing page to see if you prequalify for a Synchrony Car Care credit card, or call us at (972) 323-5050.

We aim to respond to all inquiries the same day and move quickly to get your RV back on the road.

Expert workmanship is backed by credentials. At a minimum, a technician should hold RVIA (RV Industry Association) or U.S. Department of Labor certifications. However, the best technicians go further with product-specific training.
* Why it matters: Technology from brands like Aqua-Hot, Onan, Truma, and Dometic requires technicians to attend multi-day training sessions that provide hands-on knowledge with product-specific teachers.
* The Blue Moon Standard: Our team maintains over 372 product-specific certifications, ensuring that we aren't just "guessing"—we are following factory-spec protocols. As a United States DOL sponsor, we also require that these 372 certifications are accompanied by documented, hands-on, mentored time.

A shop's legitimacy is your only protection when things go wrong. You should always verify three specific areas:
1. General Liability: If a technician makes an error (like an engine oil mishap or a roof seal failure), the shop's insurance ensures your asset is restored without a legal battle.
2. Workers' Compensation: This protects you. Without it, an injury on your property or in the shop could potentially lead to claims against the client.
3. Texas Railroad Commission (Propane) Licensing: In Texas, it is illegal for an uncertified technician to work on propane systems. A licensed company must prove they have insurance, workers' comp, and are in good standing with state taxes. Proof of licensing and certification should be available to customers and Texas Railroad Commission inspectors at any time. This means even mobile technicians must carry their propane card.

The biggest "pain point" in RV repair isn't usually the mechanical fix—it's the silence from the shop. Before you drop off your keys, ask:
* What is the lead time for an appointment and the typical repair turnaround?
* Will I have a dedicated point of contact?
* How do you provide updates? (At Blue Moon, we utilize text, email, and phone calls to ensure you are never left wondering about the status of your coach.)
* What is the fulfillment time for parts? Understanding how a shop sources parts can give you a realistic expectation of when you'll be back on the road.

We value the "30-minute interview." When you understand the technical requirements and the legal protections a shop should have, it becomes clear why quality service is worth the investment. We want you to have total peace of mind before we ever turn a wrench.