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Rates and Parts

To our valued customers:

We want our customers to feel they have a full understanding of the services we provide. We are grateful you decided to choose Blue Moon for your RV repair needs. This is to confirm your scheduled appointment and help you understand what to anticipate. While each customer's needs are unique, below are basic explanations of our pricing.

Mobile Service calls:

  • A highly trained technician comes to you in a mobile equipped van.
  • Technician can usually diagnose most problems in ½ to 1 hour.
  • Each mobile service call consists of a trip charge and 1 hour minimum labor.
  • Each hour thereafter is billed at $175/hour.
  • Mobile calls are one of our most popular services.
    • appointments can run 1-3 weeks out.
    • on your appointment day,
      • your tech will call to confirm.
      • Be sure you are available to confirm and attend your appointment.
  • All balances are due immediately after your service is completed.
  • If a follow -up appointment is required to resolve your issue, the 2nd trip charge is discounted to $75.00. This is usually due to special parts being needed.

Trip Charge (w/i 35 miles)

Cost

Hourly Rate

    1st trip

$100

$175

    2nd trip / same job ticket

$ 75

$175

Trip Charge 36-45 miles (2 hr min)

$2.00/ add'l mi

$175

Trip Charge Over 50 miles (8 hr min)

$2.00/ add'l mi

$175

Field Estimates

$338

Emergency Services w/i 35 miles
(arrive within 2 hrs if schedule permits)

$350
(trip charge & 1st hr labor)

$250
(each add'l hour)

Shop:

  • $175 - hourly labor rate
  • $175 – estimates, minimum 1 hour. $175 for each additional hour.

Pre-purchase inspection:

Travel trailers & 5th wheels $20/ft
Class A & C - $25/ft

Major systems check- $400 trailers, $450 Class A and C

Parts:

We do our best to stock common items, but with the hundreds of manufacturers involved with RV's, obtaining the correct part can require ordering it. Manufacturers typically get these to us promptly. In an effort to ensure we can stand behind our parts, Blue Moon installs only parts we purchase from authorized manufacturers. We do not install discount internet RV parts. There are some instances when we need to purchase special order/high dollar items to complete a repair. If this is the case with your repair, the cost of the part is required to be paid in advance.

  • 30 day no fuss guarantee - We will make it right, at no additional cost to you with the exception of parts that would have been incurred in the normal course of the repair. If you feel your problem is persisting after you pick up, Josh Love will take down the specifics and confer with your technician and set up an expedited time for you to come in and have us review the work. In some instances, we may have a technician call to help you troubleshoot in an effort to save time.
  • Warranty work - We work with extended warranty companies and parts manufacturers. Due to the Texas franchise law, we cannot have financial transactions with companies who make RV's. Please keep in mind your warranty may not cover the entire repair and therefore, you will be responsible for the uncovered portion.
  • Insurance claims - We are happy to work with your insurance company and assist you in filing your claim. If this requires an estimate from us, the cost is to be covered by the customer. Please verify with your insurance this cost may be applied to your deductible. Be sure to inform Blue Moon so we may properly document in your job ticket.

All customer balances are due upon completion when picking up at the shop or before the technician leaves, if mobile.
We accept MC, Visa, Discover, Cash and Check

Systems we specialize in:

  • All RV Air Conditioners
  • Batteries and related systems
  • Custom fabrication and installs
  • Generators- Onan and Honda
  • Plumbing
  • Electrical
  • Hydraulic systems
  • Satellite systems
  • Lighting
  • Power systems
  • Waste management
  • On board control board systems
  • Structural issues

We are happy to make suggestions for the following:

  • Engine work
  • Brakes class A & C
  • Chassis
  • Radiator

DISCLAIMER: Prices are subject to change without notice. We will be diligent in posting changes.

If you need to change or cancel your appointment or have questions, please email or call:

Abby Arellano, Director of Operations abby@bluemoonrv.com

 

Blue Moon Mobile RV Repair Dallas · 1501 Halsey Way · Carrollton, TX 75007-4439
Toll Free: 888-800-5050 · Local: 972-323-5050 · Abby@bluemoonrv.com

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