Rates

Rates and Parts

Blue Moon Mobile RV

Understanding Our Rates

Blue Moon Mobile RV is a small team of highly trained professionals who are driven to ensure safe and enjoyable RV living. We accomplish this by caring for your RV maintenance needs and always recommending the appropriate corrections based on a solid, fact-based diagnosis of your vehicle. We are happy to make repair partner suggestions for your engine, chassis, and radiator among other parts. You can count on Blue Moon Mobile RV for comprehensive service.


After 27 years of RV experience, we receive a massive number of calls each day from RV owners like you. While we attempt to schedule as many of these callers as possible, please understand that it's impossible to get every caller a place on the schedule. We don't book out our schedule for more than four weeks except for major work. This allows us to complete jobs in a timely fashion. Other RV repair companies can take months, but we get things done within days or weeks.


Appointments are required, so please call us now. We believe that customers should get a full and complete understanding of our pricing before securing our service. To learn more about our rates and costs, keep reading. We could have worked on spaceships, but we wanted more of a challenge. That's why we're RV technicians!

Our Standard Rates

Our hourly labor rate is $225 per hour. All work has a one-hour minimum and is billed in six-minute increments after the first hour. Trip charges for mobile work are in addition to this hourly rate. These charges start at $250 depending on the distance. Additional charges for mobiles greater than 35 miles away can be provided when you book your appointment.


For certified welding, our shop specialty labor rate is $350/hour


For your convenience, this information is listed in our pre-work signature section of the work order. If you have questions or require clarification, please contact us so we can address your needs and concerns promptly.


All payments are due in full upon completion of the repairs. All mobile balances will be collected at the end of each visit.  We accept Visa, MasterCard, Discover, local checks, and cash.


Mobile Service Calls

Mobile service calls are some of our most popular services. Here's what you can expect for pricing.


If you need service within 35 miles, you can expect charges to start at $450. A highly trained technician will come to you in a mobile-equipped van. The cost covers the trip and the first hour of service. Additional time is billed in increments of six minutes.


If you need emergency service, the cost will start at $375. Our technician will arrive within two hours within a range of 35 miles. The cost covers travel expenses and one hour of service. After the first hour, you will be billed $275 per hour. This is available based on our scheduling availability.


Some issues can be resolved in one trip. However, it's possible we will need a special part. In that case, we may return another day. When this occurs, we obtain the part as quickly as possible and schedule your final repair just as promptly. We do discount the second trip charge within 35 miles. The follow-up trip charge is discounted to $175 and our $200 per hour labor rate applies to the second visit as well.


Our RV Parts

At Blue Moon Mobile RV, we do our best to stock common items for RV repairs. However, with hundreds of RV manufacturers, sometimes the only way to get the right part is to order it specially. Most of the time, manufacturers can provide these parts promptly. Because we stand behind our work, we only work with parts from authorized manufacturers. We do not install parts supplied by customers.


Our ability to supply parts quickly may be limited by any supply chain issues or shortages. We will let you know if we are experiencing such delays.


Additional Service Notes

To facilitate internal and external communication, our technicians use an app on their cell phones and tablets. This allows us to address service needs and document work performed more efficiently. We use the app to take and upload photos as necessary. You will be asked to provide a pre-work signature as well as a post-work signature in this app when you work with the team at Blue Moon Mobile RV.


For your peace of mind, every service comes with a 30-day no-fuss labor warranty. If something is wrong with the job, we'll make it right at no additional cost to you. The only exception is for parts that would have been incurred in the normal course of the repair.


We also offer warranty work through extended warranty companies and parts manufacturers. Due to the Texas franchise law, we can't have financial transactions with companies that make RVs. Please remember that your warranty may not cover the entire repair. Therefore, you will be responsible for the uncovered portion. This basically means that if you are under your first-year manufacturer warranty, we can assist you with those items, but payment would come from you and you could then seek reimbursement from the manufacturer.


Finally, if you need to file an insurance claim, we are happy to work with your insurance company. This requires an estimate from us. Our client will cover the cost, and that cost is applied to your deductible.


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